2017 Memories

 Shafique and Pallavi, my twins according to Facebook. Bangalore.
 Mom's 88th birthday. Pune, August 2017.
 Mumbai with Garima- golfer, student. Below, outing with a lovely MDP group (Digital Marketing) at Indore.
My mom completed 88 years of an accomplished life on the planet, and we celebrated that in August, around her birth date. Quite a good gathering of cousins and aunts/uncles and kids, of course. Lots of old pics were flashing on the screen, reminding us all of the golden years (hers and ours).

Meeting friends and old students was another highlight. Visited Bangalore for a conference, and went to have a home-cooked dinner at Pallavi’s new home with her husband. Also met Shafique and Zargar Basharat, two likely authors of digital marketing cases for a forthcoming book. On the same lines, caught up with Supriya Jain, another student of IMT Nagpur who is into Content Writing/Digital Marketing at Delhi. Met Garima Shah, an ex-student who played Golf with me at IMT Nagpur. That is always special! And re-discovered Divya Singh and Shraddha Nigdikar, both in Mumbai.

Had a get-together with the IIM Indore student team (Kalaivani, et. al.) that won the Google Online Marketing Challenge, with karaoke skills being tested in various languages. It was great fun. Taught a batch of PGP-MX (our weekend MBA program) in which the women (Kamayani, Lalita, and others) were clear toppers in participation- and one of these women also topped the batch later on, at their Convocation.

There was a conference visit to Sri Lanka, where a multi-cultural crowd of Tourism researchers was a highlight-they were from all over-U.K., Australia, U.S., Africa and Asia-Vietnam, Japan. This was my second trip to Lanka, and I fell in love with the Emerald Isle all over again- and especially its easy visa process.

Meeting new and old friends in Chennai brought up the end of the year, during a visit to Great Lakes Institute. Dheeraj is an alum of Kirloskar Institute, and Indira, a friend from my music group. Radha was an old Hyderabad neighbour when I worked at Vignana Jyoti (VJIM) and lived in Habsiguda. Connected with a couple of VJIM alums on Facebook, too- Ranjana and Rashmi.
An eventful year!

Why the Adjective Matters

You could actually make it Why Adjectives Matter, because you are going to need more than one.

Imagine if you were an author. Your most important job is to describe the hero and the heroine. How will you be able to do this if your command over adjectives is weak? Your description will fall flat on its face, and readers will desert you in droves. Mills and Boon, for instance, would be out of business.

Imagine you are out on a date. How do you impress her/him? It is by using adjectives, of course, apart from showing that you are tender, and loving, and that you care. Ae nargis-e-mastana (a popular Hindi film song) is just one of several examples. Your chances of taking the whole thing forward rests on which adjectives you choose to use.

Imagine you are an eye-witness in a court on someone's murder trial (just imagine it!). Most of what you will be asked are descriptions of a scene, or a person-before and after the murder. Adjectives will come in handy, once again.

Hope you are convinced, after such appropriate examples. Go learn some adjectives. They will stand you in good stead.

How to Beat the Heat

Not literally beat it, but how to tackle the hot, hot, hot days.  Hot tips-

Drink some buttermilk. Actually, lots of it.

Become a tee-totaller. Make some tea and drink it. Preferably, every hour on the hour. This does two things. It prevents you from going out in the sun, and you also get some fruit for your labour.

Read interesting stuff that takes your mind off the heat. And the heat off your mind. Just finished a Bertha Cool-Donald Lam mystery.

Talk to Alexa, about anything that interests you, and her. It's the digital assistant I am talking about, not a real person. That, you do at your own risk.

Play golf in a cool place. I am going to try it - not just preach. You'll hear more of this, I am sure.

Drink iced tea, kokum sherbet, or solkadhi, or rooh afza, depending on your likes. All good solutions for the summer heat.

Hold your head under a cold shower, or wrap a cold towel around your head, if everything else fails.



Chup- Book Review

This is one of the best books about Indian society and the values it propagates, that I have read. It lays bare our attitudes towards women in the starkest possible words. I think it is a must-read for women and men both, because we may just realise what we are doing to our women.

Conditioning has little to do with being urban or rural, poor or rich, educated or otherwise. Treating women badly or as a lesser human is all-pervasive, if this author's research is any indication. And her research is disturbing, to say the least. The very high percentage of women who are molested in their homes or outside it (the commute on public transport being one regular place for it) is shameful. And we are not even talking of the godman-rapist here.

But even worse is their being asked to shut up and not speak up (the title of the book, in Hindi). Not existing (virtually), not recognising their bodies, being ashamed of their opinions/desires, are some things women are trained for, apart from always pleasing others-men included, but ma-in-laws and others too. Of course, there would be exceptions, but these are a small percentage.

Devastating stuff that forces you to think, about where we are headed as a society. Ancient India with its Khajuraho and Kamasutra is a far cry from the mentality that we have now grown into, where even basic education about bodily functions and drives is not discussed. Women feel like unwanted beings (from the foetal stage onwards) or insignificant and unacknowledged workers in many homes, and carry that inferiority complex throughout their lives in many cases. Including the workplace, where they are often not asked for an opinion, or taken seriously when they express one.

Hopefully, we will change one day. An important book, I would say.

Dealing with Stress

Disclaimer-this is not a serious post. Intended purely as a de-stresser.

Stress is a big, big, problem. Or is it? What is stress? What used to cause us stress-inability to spell correctly words like onomatopoeia-is no longer a cause of it to the generation which has auto-correct. It's another matter entirely that auto-correct causes its own stress by creating and inserting words that were unintended in messages and mails.

Let's see-what else caused stress? At teen age, maybe the eternal question - "Will she, Won't she?" was a cause for eternal stress. And pimples. A teen did not think beyond love and pimples. Clearasil solved the pimples issue. But the other one was quite a handful. And no solution in sight, too. Today's teen might get stressed if the net connection is off for two minutes or more.

In adult (read working) life, bosses are supposed to be the cause for stress. But there are easy solutions to this-change your job, or become a boss. In the former case, you change the stressor, not remove the root cause. The second solution is always the better one. But the best solution is to get adopted by a millionaire so you don't HAVE to work.

Having caused distress to you instead of helping you de-stress as promised, I shall stop here and leave you to meditate upon what you have read-or just meditate. That's supposed to relieve stress. You never know until you try it, do you? Good luck.

How to Deal With Fake News

Among all the manuals you need today, this is the most important- How to deal with Fake News. You will never ever need another manual on this subject. So here's how-

Step 1: Treat all news as fake news until proven otherwise. The onus of proof lies on the newscaster, reporter, forwarder, etc..and not on you. You just enjoy the feeling of being entertained by the lowly beings who create this, just like you might enjoy (I said might) a blockbuster Bhai film.

Step 2: Subscribe to the fakingnews website. They really have some good stuff, and they tell you it's fake news too. Pure entertainment, no tension about whether you should respond angrily, get offended, launch a counterattack, and so on.

Step 3: No news is good news. Switch off all news feeds, and listen to the birds tweet-instead of those awful 140 character things. Pretty sure you won't miss much, except voting day. But then, you are just voting for another fake news creator, so what the heck..go back to your beer, or chai, or whatever, and contemplate..gives you a lot of peace.

Step 4. If everything else fails, fake some news of your own... Everything is fair in the war of the fakes...

Beyond the Clouds-Review of Hindi Film

..and made by the acclaimed Iranian director Majid Majidi. I have always held that the top Iranian directors are the best film directors for films that are steeped in realism. This one is fantastic, if you (like me) have grown tired of the formulaic Hindi film, or if you occasionally like to try out a different type of film.

It's an ordinary enough story, about a teen dealer in drugs, his sister, and her would-be molester. Set against the slums, the difference is in the direction, the way the shots convey meaning that evolves, rather than with in-your-face dialogues.

It is about relationships between wives and wife-beating husbands, brother and sister, migrant workers in Mumbai, and strangers who become each other's life life support. Amazingly picturised, and brilliantly acted and directed. Hats off to one of the best directors, again. The flow from one scene to another is so smooth you are unwittingly drawn into each character, and sympathise with them, whether it's the small girl peeping under the bed, or the pimp-gangster.

Beyond expectations, certainly from a Hindi film.


Deloitted

Just went and attended on behalf of IIM Indore, an event called the Deans' Summit organised very well by Deloitte. It was a multi-media sensory experience (can't help it, I teach/taught Services Marketing, so bear with me).


A dancing (OK, waving) robot on screen with a voice (over) would introduce each session's speaker, and see her/him off, and in one session, we actually met a robot who walked on to the stage and even spoke contextually.

The sessions addressed issues like Artificial Intelligence, Internet of Things, Cyber-everything including cyber-security, and many more current buzzwords like Big Data, Predictive Analytics and other kinds of it. Interspersed with examples from their consulting practice, it was a good mix of jargon and real application. One of the great attractions was speakers from social spheres-and sports. The founder of Teach for India, for example, was a passionate communicator, who spoke about transforming lives through education, and opportunity. Every kid deserves one! True that.

And of course, there was a fun evening too, with activities like cooking and karaoke-music and food go together, right?

Well done, from conception to execution. You are not a run-of-the-mill consultant, that's for sure!

In Praise of the Malayali

I am not a fan of boiled rice, but I used to like the seafood whenever I ate it during my stay at Calicut- Paragon was one restaurant we frequented. Fish Moily in particular was one dish that I liked a lot.

People from the state of Kerala have been pioneers in the art of working abroad, and though many have focused on the Gulf/Middle East, there are some in all parts of the world. And invested their earnings back home, making Kerala prosperous. Those that lived outside also were cosmopolitan in outlook.

I have had lots of students of Malayali origin at Kirloskar Institute, and they were generally very good students. A couple are in these pics.


Some names that I remember are Dheeraj, Vidya TC, Sandhya Sajeev, Pooja Daniel, Smita Mohan, Sujit, Mamta,...of course, I have had Malayali students at other institutes too, but not as many in number. And, Uday Damodaran has been a friend since IIMB days, and a colleague at two  B Schools.

I once met P.T. Usha, the athlete, at IIMK (her hometown is close by)-a highlight of my stay. The memories of Calicut and the staff there at IIM are good. Years later, my secretary at IMT Ghaziabad was from Kerala too. Though there is a lot of commie activity within the state (leading to near-zero industrialization), the greenery and generally nice behaviour one-to-one compensates. This (Calicut) is the only place where I had a home (rented) with a Jackfruit tree, pepper creepers, and coconut trees. A pic taken in the house, with my brother and the kids, below.

Speaking from a marketing academic's standpoint, they have probably had the best advertising campaign for tourism- God's Own Country was the branding slogan.

Movies and Memories

Where I saw a film..sometimes, these are finely etched memories. I saw Jewel Thief for the first time when we lived in Kothagudem, my birthplace in A.P. Abhinetri, Hathi Mere Sathi and Hare Rama Hare Krishna  in Bellampalli.(a pic of the railway station below).

Sholay (and Guns of Navarone, and Shareef Badmash), at Ramakrishna 70 mm. in Hyderabad. Chitchor at Ramakrishna 35 mm. Don at Tarakarama, and Namak Halaal at Maheshwari 70 mm. Mohra at Venkataramana. Karz at Santosh. Silent Movie (Mel Brooks) and The Fiendish Plot of Dr. Fu Manchu in Srinivasa, Narayanguda. Where Eagles Dare at Farheen 70 mm. Ijaazat at Zamarrud. Khel Khel Mein at Skyline. Lawrence of Arabia and Star Wars at Sangeet, Secunderabad. Darr at Manju, Secunderabad. Paheli at Royal. The Pink Panther series, Murder on the Orient Express at Liberty, Hyderabad.

DDLJ at Davangere. Akele Hum Akele Tum at Harihar. Sharaabi at Delhi. Love 86 in Mumbai in 1986. Mungaaru Male (Kannada film) at Bangalore.

Baazigar, and much later, Shivaji, the Boss (Rajnikant) at Nagpur. Mission Kashmir at Rajmahal in Jaipur. Chandni Chowk to China at Amritsar (!!). Taraana while visiting an aunt at Satna (M.P.). 

In the U.S., A Fish Called Wanda, The Naked Gun, Dick Tracy. One Bond film (don't remember which one).

Finding Fanny in Indore. Bahubali also. Masaan in Mumbai. Chennai Express at Trichy.


Writing a Book Versus Reading One

Above-my autobiography (the second edition). Pothi.com is the publisher, and it's sold through the Flipkarts of the world.

Reading a book is far easier than writing one. But I have somehow written more than one. But when someone casually says, "Any new book?" to me today, I wonder how I wrote any of those.

My first was a text book. I had just begun teaching Marketing Research in Indian B Schools, and was struck by the need for one which used computerised data analysis rather than just theory. So I wrote one, with help from students of Kirloskar Institute, and staff there. Now, there will be a 4th edition this year, with cases written by IIM Indore students-coming soon.

Then, a Services Marketing text was born while I worked at IIM Kozhikode. The third was a book on International Marketing, and the fourth, my autobiography, which was published in the Print-on-demand mode by pothi, an innovation in India at the time.

Then came a book with Bhagyalakshmi Venkatesh, on Brand Management, a limited edition for IMT Distance Learning program.

Now there are plans for an edited book on Digital Marketing Cases from India. Some of my alumni friends from IMT Nagpur and elsewhere have contributed.

Hyderabad-Starting a B School


In 1992, I went to work for a new business school in Hyderabad called Vignana Jyoti Institute. This was an autonomous business school, and therefore we could devise our own curriculum. We were also starting from scratch- that means, we five or six faculty members would be the primary architects of the Post Graduate Diploma in Management (PGDM).

 The promoters were a group of mid-sized industrialists from Hyderabad, and this was their first foray into education. The director was from Administrative Staff College of India (ASCI), well known for its Executive Development programmes. There was a batch of twenty students in the first batch, many of whom were related to the promoters. But that was no problem, as they were mostly bright people. The small class size made it an enjoyable experience. We knew every student by name, and the quality of the interaction was high.

Sudhir, one of the students from this first batch would become a colleague at another institute a few years later, where he joined as a research associate. In general, the first two batches of students spread the good word, and Vignana Jyoti earned a good name in the city while we were there. Thomas, in H.R. , Venkata Rao in Quanti, Sudha in Accounting and Finance and Dayakar Rao in Eco were the colleagues, and I handled marketing. Some more joined after a year, but these four remained close because we had done things from scratch, together.

The institute was located in West Marredpally, a very good location to travel to for most of us. There was also a post office and an Irani café for other needs nearby. For lunch, we could go to Garden restaurant for a biryani, or Kamat for a thali. I ate a lot of biryani in the three years I spent there, usually accompanied by Thomas.

While at Hyderabad, we had an inspection from AICTE, for approval of the PGDM program. This program in India is considered as the equivalent of the MBA degree, and is made famous by the IIMs. Luckily for us, my paper had been published in a top American journal, the Academy of Management Journal, just that year, and that issue was available in our library. That got us some brownie points with the inspection team, and we did get the recognition from AICTE. This later became a coveted recognition, but not many parents believed then that PGDM was as good as an MBA. India could be the only country in the world where a degree is inferior to a diploma, at least in management!

We also managed to do a couple of Executive Development Programmes while at the institute. These were fairly basic, on Human Resource Management or General Management, but helped to network with industry. One of the memorable industry experiences was of Dr. Reddy’s Labs, who came and discussed with me at length one of the assignments I had given to my marketing students based on an article on pharma patents- Indian pharmaceutical manufacturers used to copy foreign drugs and used to change the process by which they were manufactured. They were protected by Indian law, which in 1995 did not recognize Product patents for drugs- but only recognized process patents. So, as long as you changed the manufacturing process, you were OK. This has changed since then, but the issue of intellectual property was hot then. I was impressed to see a pharma company taking the time to discuss this with me. Indian companies were not particularly proactive in reaching out to the academia then. This was much before the I.T. boom!

The ICFAI business school had just started in Hyderabad at around that time, and was probably suffering initial hiccups like high faculty turnover. But in about 10 years’ time, they grew by smartly scaling up, and expanding to different centres in India. They added 100 extra students every year, until their combined intake was higher than all the six IIMs put together!

One other major event I remember was the launch of Global Trust Bank, the private bank floated by Ramesh Gelli, in the post-liberalisation era. Earlier, many years ago, Indira Gandhi had nationalized all the private banks. This launch was significant for many reasons. Though the bank suffered from problems later and had to be taken over by another one under RBI directions, it paved the way for the emergence of stronger private banks in general, like HDFC, ICICI, and later, Kotak Mahindra, UTI  (now Axis Bank) and Centurion etc. It definitely spurred the public sector, nationalized banks to start thinking about their future survival.

One of my colleagues showed me an advertisement for faculty at Kirloskar Institute of Management in Harihar, Karnataka, and I applied, attracted by the salary quoted, approximately twice what I was getting then. I did not know where Harihar was, but I found out and went to two interviews, and was offered the job.

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