Showing posts with label Thailand. Show all posts
Showing posts with label Thailand. Show all posts

Interesting Conferences

One was on Retailing (about Online versus Offline Pricing), and a paper I had written had an unexpected reaction on fb- lots of people requested a copy, and I was amazed.



Another very interesting conference was in Beppu, a small Japanese town. Met some amazing professors and students there, and got a taste of Japanese culture- one of the most polite people on earth. Another was in Sri Lanka, and I thought about why we in India don't do more in partnership with their universities-could be very fruitful.

There were others, one in Cambodia by ABEM, that enabled a visit to Angkor Wat, which was on my bucket list. Some of our domestic conferences- one on Social Media at Bangalore, and another on film and literature at BITS Goa recently, also gave me  a chance to explore interesting themes.


Travel Experiences- 1 Thailand

I have travelled to Thailand a few times - first for Golf (my DP comes from that trip) and then for a family vacation and conferences, and found it an easy place to travel in. It is tourist-friendly right from the arrival visa, to bus and taxi transport, to cheap hotels compared with India, for the same quality. I found the food tasty too.

Cleanliness is also a virtue, and the malls in Bangkok are of high quality. So is the metro, of two types-under and overground. Pattaya and other destinations now have Indian restaurants too, in case you need them. The Golf courses are, of course, superbly maintained and customer-friendly. Some pics-

 Above- a temple in Bangkok.
 Gallivanting off Pattaya..


 The Alcazar show is completely performed by transgenders- an artist in the pic above. Below, a yummy dish we partook of.


Fun and Education

When you travel, it can be fun and educational at the same time. You learn by simply being there, observing what is happening around and challenging yourself to do things (eating included) that you might never have at home. I get this feeling every time. Here are some pics from a recent Thailand trip. Got to Golf a bit, after attending a conference, and saw a great initiative to help blind people.

1. An efficient public transport system helps the economy- Huai Khwang station, Bangkok MRT.
2. Trying out putting as part of the IIM Indore Golf Academy (Thailand extension) is Jayasimha (below)
.

A training institute for the Blind Men teaches them massage. This (above) is a pic from the place, a great social initiative that makes them self-reliant. And below, learning about Retailing .. 😄


Golf Academy at IIM Indore

Well, this is an attempt to teach Golf (only what I know) to the IIM Indore community, starting at the top- with faculty. This has got an enthusiastic response, with around 10 percent of the faculty becoming Golf Beginners, to start with. We recently had a session in Thailand as a part of our extension abroad!! Here's proof. We even imported a coach, Dhanapal, from Coimbatore. Here in the first pic, he is seen with his trainee, Prof. Amitabh Kodwani.


 Prof. Jayasimha (above), and me try out our swing.

Retailing- Malls in Thailand

Retailing is a course I teach at the doctoral level. These observations are born out of a recent visit to Thailand. Malls, in particular.

There is this matter of creating an aesthetic display of whatever you sell. It's called Visual Merchandising in retail lingo, but it's simply the feeling that a customer gets by looking at what you have. We are miles behind Thailand in this aspect. In cleanliness too, though we are improving.

Abundance of brands and choices. For any category, there are lots of options, and stores. This gives a customer satisfaction that he has chosen well, whatever he chooses. In my view, the real thing beats the online thing for sheer visual experience and touch and feel, and ability to try out things instantly.

Attractive add-ons, like eateries, coffee shops and an offer to cook for you inside the store (it was a large grocery store in a mall) are some more value-adds you can think of.

Many categories are completely missing in India. Juices of different kinds, or yogurts of different flavours (I liked the coconut flavoured one).

On a different note, the same food is available on the street as in many high-end restaurants- Thai food, I mean. Indian food is expensive, and so is American food-relatively.

Thailand Memories

We went to Thailand a few years ago. Some memories.

 Noong Nooch garden-very well maintained.

 Bells and whistles
 and temples

Some lovely architecture and seafood!

The Sea and Food

That food from the sea can see us through many a drought, has been my theory for many years. A man living on the coast can never starve, if he can teach himself to fish. A dish containing fish multiplies in its price as it leaves the coast and travels inland. But there are places where seafood is quite cheap (relatively)- Thailand comes to mind. And Karwar, closer home.

Some of the most interesting seafood I ate has been in Calicut, aka Kozhikode. That is because we lived there a full two years, and had a chance to taste mussel, fish of many hues, and prawns. All quite yummy. A great thing about seafood is that it is fairly easy and fast to cook, and tastes good with minimal work. Mutton is the opposite, but delicious when done right. Lucknow kababs are a good example. Nizam's in Connaught Place is another. But I am digressing. Goa of course  has its fishy delights, from beach shacks to homes of friends. I have also eaten good fish at times in Kolkata, and even some of the tikkas in Delhi have been good. Some unusual seafood I ate was -


  1.  In France, our friend Anne made something out of a live sea shell that resembled a conch, that was quite tasty. 
  2.  I also have swallowed an oyster (you are supposed to) during a Christmas dinner in Greenwood, USA. 
  3.  A hot pot in Thailand had me cooking my own fish in a bowl of steaming water right at the table, and adding sauces of my choice to it a few years ago. I also remember long, long ago, in Hyderabad's tank bund, eating fish fry from the fisheries dept. stall. That was yummy!


Why I am on a seafood rhapsody today is- you guessed it- that we just went to a seafood joint called Nisarg in Pune. Quite nice, I must say. Might just do it again.

The Year Gone By- 2013

2013 was a good year.

In Jan I was recruiting faculty at IMT Ghaziabad.

In Feb I was planning a convocation at IMT Nagpur.

In March we welcomed Mr. Azim Premji at the convocation.

In April we had a faculty meeting spread over Nagpur and Bhedaghat (Marble Rocks) close to Jabalpur, Madhya Pradesh, my home-state to be (though I didn't know it then).

In May, we had a series of alumni meets of Nagpur alums across 5 cities. Also took a family break to Thailand and got introduced to a few Buddhas-sitting, smiling and reclining. A boat ride on the river was a highlight.

Welcomed a brand new batch of students at Nagpur in June. Taught them Golf and the case method.

A very wet monsoon followed in July- August. Lot of guest faculty from my IIM batch came to speak. So did Devapriya Roy, a friend and author from Delhi.

Went to visit Lonar crater in Buldana district, formed by a meteorite hit. Fantastic sight. Had a great golfing trip to Kodaikanal with Gadgil and Vijayakumar, colleagues at Nagpur.

September, back to Ghaziabad and a round of appraisals of faculty.

October, met a lot of Osmania University friends at an outing to Bheemeswari, near Bangalore. Planned the Ghaziabad alumni parties with Alcom. And tasted some excellent wines at a friend's place in Bangalore.

November, met an old schoolmate after 35 years. Also had a few unique farewells, in two Delhi clubs and at the Kulchawala in Ghaziabad, apart from an official one.

December-moved back to teaching after many years of mostly administration, at IIM Indore-my fourth IIM, including one as a student.

Read a few good books along the way, watched a few good movies. And totaled 1700 friends on Facebook. Got a few good comments on the blog too. Crossed 50,000 views on the blog. Thanks, readers.

The journey continues...Musafir hoon yaaron...





Garden in Thailand




The botanical garden called Noong Nooch near Pattaya. It is huge, and you can spend a day there just wandering around. Nice, imaginatively designed. The cropping of trees and shrubs is great. There are artificially created giraffes, and many more creatures. Live cultural shows and elephant shows are a part of the setup.

Wildlife in Thailand

Thailand and elephants go together. They have lots of elephant shows. But Indians are blase about these, as we often see elephants on the road, or in a temple. So we took pics of other fauna from our trip to Thailand just concluded. Enjoy the variety that you can see in a day at the Safari park.




There were giraffes and many others too. By the way, while on the trip through the open zoo, a zebra crossed our road. So that gave rise to a ZEBRA crossing, automatically. Didn't get the name of the bird with a red eye. Help, anyone?

Of Sushi and Hot Pots

Had a couple of great foodie experiences yesterday and today with the conference group at Bangkok. Last evening, for dinner, some of us went to a seafood specialty restaurant on Soi (Street ) 24, Sukhumvit, Bangkok. We sat around a u-shaped table, and had a pot of boiling water in front. Then we ordered some seafood- a variety of fish, mussels, prawn, etc. Some veggies and tofu too. Then we put one or two things in the pot, and pulled them out after cooking- a couple of minutes is all it takes. Then adding whatever sauces we liked, and spicy mixes to it, we had it in another bowl. Excellent idea, learnt it's called Hot Pot and is popular this side of the globe. Thorougly enjoyable way to dine when in a group.

Another first for me today was a sushi roll with some green mustard that "clears your nose" with its fire and zest, as someone put it- and it did! You have to douse it with some sweet ginger slices or something which reduces its intensity! Something like eating an Andhra chilli. But great, and good fun to try. I always thought sushi was bland stuff, but I have changed my views substantially after this whack on the side of my head (metaphorical). One lives and learns!

Services Marketing- Lessons from Thailand

Why do I get the feeling that we are a nation of sour-pusses whenever I visit Thailand? What does it take to smile, joke, be friendly with anyone you come across? Why are we 'like this only?'

Just came back from another visit to play golf there. But this is not about golf. It is about service. Even apart from the smile, I saw a few things and they left me thinking, "Why can't we be like these guys?", on the lines of the My Fair Lady Song, "Why can't women be (more) like Men?" The Thai people are prone to smiling, and even joking, with the limited knowledge of English that they (the people on the road) have. More importantly, they take pride in doing their work, mostly without direct supervision. Can you imagine that happening in our country? I can't. One of the managers in a company (in India)used to joke that"follow-up" was the largest industry in our country, because people will not do what they are supposed to, or what they promised they would.

All appointments, like the taxi driver, the tour guide, were kept meticulously. People apologised even when they didn't need to, because it was not their fault. Smiling is like a religion. So is light hearted banter with anyone at all.

I also saw Alcazar, the revue or variety show again. It was amazing the second time too. Why can't we do something on those lines, beats me.

Of course, it's not all hunky dory. They have their problems. Education seems to be missing in a big way, for example. But looking at them, you wouldn't guess it. We seem to be carrying the burden of the whole world, on the other hand.

One other thing. Their lyrical, sing-song way of talking is really nice to hear.

Gold diggers

A remark in a book I am reading about Bangkok- a sort of travelogue of a long time British resident- caught my attention. He is talking about local women who want to get out of their poverty by marrying a "rich" foreigner (also known there as 'farang', similar to 'firang' used in India). He says, he is sympathetic towards the gold diggers (not only in Thailand, but all over) because that is a way to balance out the income inequity among men and women. Something like, when the men are many times richer than the women, what else can they do? You may agree with it or not, but I found it an interesting way to look at the phenomenon. He goes on to say, that men also come to terms with this kind of an arrangement, over time.

His descriptions of long term living in Thailand also contain interesting perspectives on Buddhism and its views about various things. For instance, the co-existence of materialism with non-materialism, or attitude towards love and life.

Ladyboys of Thailand

An entire 90 minute show performed by beautiful (actually better than beautiful, gorgeous-looking) transvestites (ladyboys in local parlance)? I am not joking. You can see it in Pattaya, and unless they tell you, you can't even make out they are transgendered performers. What a brilliant idea to give them dignity in a world that normally forces them to live in disgusting and undignified ways. Hats off! This show, called Alcazar, was a highlight of our two day Pattaya romp. Another was an undersea walk in the shallow sea water on way to Coral Island, an island reached through a thrilling 30 minute ride on a Bond-style speedboat that cuts through the water, front end up at an angle after take-off. The undersea walk needs no training, just wear a helmet (a BIG helmet) that lets you breathe, and a guide takes you for a walk, feeding fish and touching some coral, watching other sea animals floating past you. It beats the Singapore Undersea World any day, though the fish in Singapore are bigger.

Our Thai guide tells me his life story, which like most stories, is about poverty, separation, and need to earn a living. But the important part is, in spite of this, Thailand is called the Land of Smiles, and rightly so. They are charming to visitors, to the point of embarrassment. I think that's why people keep going back to Thailand. Something to learn from them. Though if they could learn more English, they may get better jobs. But who knows? They may lose their humility and become like the Indian touts whom tourists have to encounter.

There was a lady at the reception in the hotel who reminded me of Buddha for some reason-very graceful, and contented looking. A cocktail car (like a minivan, actually) parked in a courtyard of a mall was a lovely spot to unwind after hectic touring. There are also a lot of noisy beer bars and go-go bars that cater to the so-called "nightlife tourist", but this cocktail car was free from distractions.

Their vocabulary being limited, OK, OK, Same Same are commonly used terms. We go to Nong Nooch village and see a cultural show with Thai boxing, songs and dance. The garden is huge, and a bus ride makes us appreciate the diversity of trees- thee is even a Bodhi tree from India. Thais are Buddhist and also do a very nice Namaste like we used to!

There was a restaurant called Bai Bua in our hotel. Funnily, in Marathi, it means a lady (bai) and a guy (Bua). The Bangkok airport- Pattaya highway is flawless, and takes two hours or less to drive 150 kms- tourism friendly like hell. The beach itself is not great, but the water is a light green, blue which looks terrific. The mediterranean has a deep blue, and that looks nice too.

From a marketer's point of view, I found the Alcazar show very instructive. The presentation was power-packed, lot of resources used, editing was tight, not a moment wasted, acts unfolding one after another, each one spectacular, and photography was allowed. Unlike in India, where we guard everything as if it was a nuclear secret, the actors were very participative, and kept mingling with the audience at times, even posing for photos at the end of the show, outside the venue. That's great customer relationship management, and great publicity from these guys talking about it (like I am). Golf tours are also available from Pattaya, all-inclusive and day long to six or seven courses. Hope to go back on one myself.

Books

I am reading two books currently. 'Choice' by Eliyahu Goldratt is an exploration of his theories which he made popular in his earlier books. Essentially, the power of common sense, or logical thinking applied to business or life problems, is what he explores. Written as a dialogue between his daughter and himself, it seems quite a good read- I am about halfway through it. The second one I am simultaneously reading is "Sand in my bra and other misadeventures". This is an edited book of hilarious travel stories by various women writers. One describes how a lady had to walk with a bag of groceries in one of the middle east (gulf) countries, crossing a road, cars and a group of men, while trying to balance a loose pair of underwear to prevent it from slipping to the ground. Another hilarious story is of a woman visiting a Thai nightclub with its own 'special' stuff. The book is fun, and nicely written, though the authors are diverse.

Another book I read recently is "Surely you are joking, Mr. Feynman" , about a scientist who was a normal, but curious kid, and his days as a college student at MIT, his 'presentation' to an audience full of nobel laureates including Einstein, and other interesting tidbits.

School, College and Other Alumni

 We do meet up at times, all of these alumni. Some photographic memories- Hyderabad Public School alumni -we met a few years ago in Hyderaba...

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