Our generation is not a self-service generation, in general. We had people serving us, in most industries. Now, the customer has to do most of the work. Online services included. Only after you do the work, including assorted passwords and OTPs, does their machinery start to move.
So, going to the theatre versus Netflix type movie-watching. You only had to go to a theatre and part with money after which you enjoyed your three hours. Barring the five hundred rupee popcorn combo (I am not kidding!), you can still enjoy it in a theatre, but after booking tickets yourself, online. And carrying the damn phone to show them that you did your job! They pat you on the back (not literally) and let you in.
Luckily, the guys who fill the petrol in your car or scooter are still doing it, unlike in the U.S., where you had to do it, even in the eighties.
Where will this self-service pandemic end, I wonder. I fear, not at all. So get ready to give your OTP to all and sundry! You are lucky if they don't ask you to fly your own plane, I suppose.
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