If bosses are villains, I plead guilty to being one, around 4-5 times. I was, after all, the head of a few departments/institutions in some capacity, and responsible for the work of a few people- from about 15 to about 100 at different times. Faculty as well as non-teaching staff.
My experience as a boss (think of a less intimidating term if you like) has largely been good, when I had the authority to actually make decisions. Not just financial, but re-allocation of people, choosing people for particular functions, or other policy matters. In general, I believe in giving people a lot of responsibility if they seem capable of doing something, rather than micro-managing. I like people who do things, rather than those who simply crib- unless that cribbing improves matters.
I also believe that the old-world family run companies in India (with a few exceptions) did not grow to compete with global fast enough due to management methods that they followed. Things have improved, but we are still way behind China, in many aspects. Of course, governance and ease of doing things are also responsible, and the role of regulators. In education, there is too much regulation, though it appears to be easing-slowly.
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