Doffing the Hat to Flipkart

Working out a successful logistics model in India is a nightmare, as anyone who has tried it will probably tell you. But to do it consistently over a period is almost an impossibility. In a time when we keep eulogizing the Apples of the world, Indian companies must not get the short shrift. Flipkart is one such company that has managed the 'Mission Impossible' mentioned earlier, and pretty well too. Any customer of theirs I have talked to, swears by them. It is a different story that my autobiography started selling a little more when they started selling it. That's more out of convenience, I guess.

One more I can think of is Golftripz, for amazing customer service. I have used their services to go on a golf tour, and I feel sorry for myself when I miss one of their tours. There are many such companies that have done well for themselves and their customers and given time, will do so for the shareholders or investors. Some have not, but everyone is not eligible for bailouts like the banks which defrauded millions of investors, and still survived and are thriving.

Anyway, the point I am trying to make is that Indian enterprise is thriving, and lots of examples are there to prove it. Let's give them their due, once in a while.

No comments:

Webinar by Rabbitt AI

 I was invited to be on a panel in a webinar hosted by this company yesterday. It was about AI in Higher Education, and it was a great exper...

These Were Liked a Lot