We live in a world where power is concentrated in the hands of a few- monarchies were a good example. Now, many countries have democracy. But the common man/woman has very little say in governance priorities, once elections are over.
For instance, potholes on our roads. Many governments later, the Indian roads are full of them. The nexus between the builders of these, and the ones who award contracts and monitor quality (?) is strong and unbreakable.
Policies that encourage people or institutions to do their best should be a given. Yet, we have regulations that stifle, rather than encourage. Perhaps the quintessential Babu or bureaucrat is to be blamed for some of these.
But as members of society, civic sense is also a culprit why we have a lot of filth on the roads, or in public spaces. Or why we don't come on time anywhere, or why we don't do our job as well as we could/should.
Multiple reasons, therefore, why things remain as they are. Mobile phones and technology gives you an illusion that they are better, but are they, really? It's a moot point.
A sense of humour does help one survive, though. Nurture that..
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