Ethnicity and Good Governance

 There is a lot of speculation about the ethnic Indian who is likely to follow in Boris Johnson's steps. In my own opinion, that hardly matters. What matters is how well he or she will govern the U.K.

We have had many Chief Ministers, usually local stock, who have governed various states. The one who made a visible difference in Andhra Pradesh where I grew up, was Chandrababu Naidu. He may have lost his appeal today, but he was the first to introduce Powerpoint presentations-in government! He is also said to have made one to the ISB founders to get them to set up shop in Hyderabad.

He is single-handedly responsible for getting the IT giants into A.P. - not just Indian giants, but all the global ones. That is not a  mean achievement, given Tamil Nadu, Maharashtra and others were probably contenders at the time.

Good roads that are not an eyesore can be a very visible symbol of good governance. Gadkari reportedly got 50 flyovers constructed in Mumbai in a few years of ONE term, whereas we struggle to build one in that time elsewhere!

Sreedharan was allowed by powers that be to do good, and so was Verghese Kurien given a free hand. Maybe that is a secret sauce- a free hand given to capable people! 

Administration Versus Leadership

I have deliberately not used the word Management, because I am not talking of MBAs alone, but more generally, about spheres that affect more people than the corporates.

Administration can be the routine activities, and more to do with implementation of rules that were framed by someone else. For instance, the Municipal administration mainly has to do with implementing rules and duties already assigned to the department. Few new things, maybe once in a while, like building a new flyover.

Leaders may be distinguished (if they are at all) by some creative ideas that they are able to come up with for the non-routine, which may benefit a lot of people. Many leaders give us hope, but few live up to it. In our political landscape, maybe three or four have solved problems of masses creatively, though many may have contributed in bits and pieces. TN Seshan, E Sreedharan (Metro Man), Verghese Kurien, and a few other bureaucrats from within the system were leaders who did this by probably going beyond their brief. The Metro has the potential to solve public transport problems if designed well- I have now travelled by Kolkata, Delhi, Hyderabad, Bangalore metros and can vouch for this.

I had the fortune to live in Andhra Pradesh when Chandrababu Naidu came up with a computerised service for citizens to pay their bills in one place. It was called eSeva, and was later (much later) copied by other states. Before this, people spent huge amounts of time in lines to pay their own utility bills.

The latest example of good leadership is the way the Orissa Cyclone called Fani has been handled, with able leadership directing the various administrative wings in saving at least a few thousand lives. It involved coordination among different administrative bodies/wings, making it all the more remarkable.

I am pretty sure that we can keep up a flurry of such innovations to ease the life of a common man, if we give enough thought to it. That would make for smart cities and villages, and much more. Maybe a citizen scrutiny and rating system may work, and get people to participate more in governance too.